Technical Support

Welcome to Nextrix Technical Support. We're here to help you get the most out of your farm management experience. Our dedicated support team is ready to assist you with any questions or technical issues you may encounter.

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Phone Support

Speak directly with our technical support specialists for immediate assistance with your Nextrix application.

+1 (307) 309-8741

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Email Support

Send us detailed information about your issue and we'll respond with comprehensive solutions and guidance.

cemrozta1981@icloud.com

Support Hours

Phone Support: Monday - Friday, 9:00 AM - 6:00 PM (EST)

Email Support: 24/7 - We respond to all emails within 24 hours

Weekend Support: Emergency issues only via email

Response Time Commitment

We are committed to providing timely support:

Phone: Immediate assistance during business hours

Email: Response within 24 hours, typically much faster

Critical Issues: Within 2-4 hours, even outside business hours

What We Can Help You With

App installation and setup assistance
Field and crop management guidance
Task scheduling and organization help
Analytics and reporting questions
Coin purchase and billing inquiries
Technical troubleshooting
Account and data management
App feature explanations and tutorials

Before Contacting Support

To help us assist you more efficiently, please have the following information ready:

Your device type and operating system version
Nextrix app version number
Detailed description of the issue you're experiencing
Steps you've already taken to resolve the problem
Screenshots or error messages (if applicable)

Need the App?

If you haven't downloaded Nextrix yet or need to reinstall it, you can find it on the App Store.

Download from App Store

Emergency Support

For critical issues that prevent you from managing your farming operations, please:

Call our phone support line during business hours
Email us with "URGENT" in the subject line for after-hours emergencies
Provide detailed information about the critical nature of your issue

We're committed to helping you succeed with Nextrix. Don't hesitate to reach out whenever you need assistance!